Privacy Policy
Introduction
Welcome to Ikon Immigration Services ABN 37 664 531 686, henceforth referred to as (“We,” “Our,” or “Us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access and use our website -https://ikonimmigration.com.au (henceforth referred to as the “Website”).
Please take the time to read this Privacy Policy carefully. By using our Website, you consent to the practices described in this policy.
1. Information We Collect
We may collect various types of information from you when you visit or interact with our Website, including but not limited to:
1.1. Personal Information: This includes information that can identify you as an individual or that is linked to you. It may include your name, email address, postal address, phone number, and other contact details.
1.2. Usage Information: We may collect information about how you use and interact with our Website, such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on each page.
1.3. Cookies and Similar Technologies: Like many websites, we use cookies and similar technologies to collect certain information automatically. Cookies are small data files stored on your device that help us improve your experience on our Website.
1.4. Log Data: We may also collect log data, which includes information about your interactions with our Website, such as access times, pages viewed, and links clicked.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1. Providing and Improving Services: To provide, maintain, and improve our Website and its features, ensuring a smooth and personalized user experience.
2.2. Communication: To respond to your inquiries, send important updates, and provide customer support.
2.3. Personalization: To customize and enhance your experience on our Website, based on your preferences and interests.
2.4. Marketing and Promotions: To send you promotional materials and marketing communications, provided you have consented to receive them. You can opt-out of such communications at any time.
2.5. Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your personal information with third parties under the following circumstances:
3.1. Service Providers: We may engage third-party service providers to perform tasks on our behalf, such as website hosting, data analysis, and customer support. These service providers will have access to your information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.
3.3. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Your Choices and Rights
4.1. Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
4.2. Cookie Control: You can manage your cookie preferences through your web browser settings.
4.3. Access and Correction: You have the right to access and update your personal information or request its deletion.
5. Security
We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Website is not targeted to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after the posting of any modifications constitutes acceptance of those changes.
8. Sensitive information
We only collect, hold, use and disclose sensitive information for the following purposes:
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- Any purpose you consent to.
- The primary purpose for which it is collected, to provide accurate and complete migration advice, and to assist with visa applications.
- Secondary purposes that are directly related to the primary purpose for which it was collected, including disclosure to the below listed third parties as reasonably necessary to provide our Services to you; and
- If otherwise required or authorised by law.
9. Our Disclosures of Personal Information to Third Parties
We may disclose your personal information to the following third parties:
Third-Party Service Providers: We may share your personal information with third-party service providers to enable them to provide services to us. These service providers may include IT service providers, data storage, web-hosting and server providers, email marketing providers, debt collectors, couriers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators.
Government Departments and Authorities: In certain cases, we may disclose your personal information to government departments and authorities, such as the Department of Home Affairs, as required by law or regulatory requirements.
Employees, Contractors, and Related Entities: We may share your personal information with our employees, contractors, and related entities who need to access this information to fulfill their job responsibilities.
Agents or Business Partners: We may disclose your personal information to our existing or potential agents or business partners for legitimate business purposes.
Business or Asset Transfers: In the event of a business merger, acquisition, or any other transfer of our business or assets (or any part of them), we may disclose your personal information to the acquiring entity or parties involved in the transaction.
Courts, Tribunals, and Regulatory Authorities: We may disclose your personal information to courts, tribunals, and regulatory authorities in the event of non-payment for goods or services provided to you or in connection with any actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights.
Law Enforcement Officers: We may share your personal information with law enforcement officers when required or authorized by law, or in response to a valid request or legal process.
Third-Party Data Processors: We may engage third parties to collect and process data on our behalf, such as Google Analytics, Facebook Pixel, or other relevant analytics businesses, to analyse and improve the performance of our website and services.
Other Third Parties: We may disclose your personal information to other third parties as required or permitted by law, or when we receive a valid subpoena or other legal mandate.
Please note that we take reasonable measures to ensure that any third parties receiving your personal information adhere to appropriate data protection and privacy standards. Your personal information will only be disclosed for legitimate purposes and in compliance with applicable laws and regulations.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at visa@ikonimmigration.com.au.